For purchases made through this website, Laken only makes shipments to Spain and Portugal, with the exception of the Canary Islands, Ceuta and Melilla.
We currently have several shipping options available, depending on the destination:
- For mainland Spain, you can choose between 24-hour express delivery (bearing in mind that in remote areas the delivery time can be extended up to 72 hours), 24-48-hour delivery or ordinary letter, for shipments of up to 100 gr in weight.
In addition, if you live in Murcia you can opt for "factory collection", which is free of charge.
- Portugal: shipping in 24 - 48 h. Shipments to remote towns in Portugal, such as its islands, could be subject to extra charges.
- Balearic Islands: shipping in 48 - 72 h or ordinary letter, for shipments up to 100 gr weight.
The usual delivery time of the ordinary letter is one week, although it may be longer depending on the destination. The ordinary letter has no follow-up or guarantee. The company is not responsible for these shipments.
We thank all our customers for their patience and understanding when it comes to shipping. We are a small company that works permanently to give the best service. Aware of our own limitations, and in order to avoid any inconvenience they may cause, we have established a schedule for processing orders:
All orders placed after that time, will be sent the next business day, from which delivery times are counted. Also, payment by transfer may involve a delay in shipping between 24 and 48 h.
Shipping is free for orders over 50 €.