Privacy policy
In accordance with current data protection regulations, LAKEN is committed to adopting the necessary technical and organizational measures to ensure the security and confidentiality of users’ personal data.
1. Applicable regulations
This Privacy Policy complies with current Spanish and European regulations regarding personal data protection, including:
- Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
- Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights.
- Law 34/2002 on Information Society Services and Electronic Commerce.
2. Data Controller
Controller: PRODUCTOS DEPORTIVOS S.A. (LAKEN)
Tax ID: A30019525
Address:
Polígono Industrial Oeste
Avenida Principal, Manzana 25
30169 San Ginés (Murcia) · Spain
Email: [email protected]
3. Data Protection Officer (DPO)
Consulting & Strategy GFM S.L.
Contact: [email protected]
4. Personal data we collect
LAKEN only collects the data necessary to properly provide its services and manage its relationship with users.
This may include:
- Name and surname
- Shipping and billing address
- Email address
- Phone number
- Information related to orders and inquiries
LAKEN does not process special categories of personal data under Article 9 GDPR.
5. Purpose of data processing
Personal data may be used to:
- Manage orders and shipments
- Respond to inquiries or requests
- Handle returns or incidents
- Maintain the commercial relationship with users
- Fulfill legal obligations
- Improve website functionality and user experience
6. Legal basis for processing
The legal basis for processing personal data may include:
- User consent
- Performance of a contract or order
- Compliance with legal obligations
- Legitimate interest of the controller
Users may withdraw consent at any time.
7. Data retention
Personal data will only be stored for as long as necessary to fulfill the purpose for which it was collected and to comply with legal obligations.
8. Data recipients
Personal data may be shared with service providers or collaborators necessary for the proper provision of LAKEN’s services, including:
- Transport and logistics companies
- Payment platforms
- Technology providers
- Customer service providers
Some providers may be located outside the European Economic Area. In such cases, LAKEN guarantees appropriate safeguards in accordance with GDPR.
9. Minors
Only users over 14 years old may consent to the processing of their personal data.
For users under 14, parental or legal guardian consent is required.
10. Data security
LAKEN applies appropriate technical and organizational measures to ensure the security of personal data and prevent unauthorized access, loss or misuse.
The website uses an SSL certificate (Secure Socket Layer), ensuring encrypted data transmission.
However, absolute internet security cannot be guaranteed.
11. User rights
Users may exercise the following rights at any time:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
- Right not to be subject to automated decisions
Contact:
📧 [email protected]
12. Cookies policy
LAKEN uses cookies and similar technologies to improve browsing experience and analyze website usage.
More information is available in our Cookies Policy.
13. Third-party links
The website may contain links to third-party websites.
LAKEN is not responsible for the privacy practices or policies of external websites.
14. Complaints before the supervisory authority
If users believe their personal data is not being processed correctly, they may file a complaint with the relevant supervisory authority.
In Spain:
Spanish Data Protection Agency (AEPD)
www.aepd.es
15. Acceptance and changes to this policy
Using this website implies acceptance of this Privacy Policy.
LAKEN reserves the right to modify this policy at any time.
Last updated: May 2026
